Who we are and what this covers
RoosterBeacon ("we", "us") operates roosterbeacon.com and Prior Authorization Assistant. This policy explains what we collect when you use this website or ask to join early access, why we collect it, and the choices you have.
It covers the website and the early-access sign-up only. When a clinic uses Prior Authorization Assistant under a customer agreement, that agreement and, where it applies, a Business Associate Agreement govern how we handle the clinic's data.
Please do not enter patient information anywhere on this website. The forms here are for contact details and your own answers about your program, not for protected health information.
What we collect
Information you give us when you ask to join early access:
- Your name and work email address.
- Your phone number and the name of your clinic or organization, if you choose to add them.
- Your answers to the short questionnaire about how prior authorization runs at your program, and anything you write in the notes field.
Information collected automatically when you visit:
- Usage data through Google Analytics: the pages you view, how you arrived, the type of device and browser you use, and an approximate location derived from your IP address. Google Analytics sets cookies to do this.
- Standard server logs kept by our hosting provider, including IP address, request time and the page requested.
How we use it
- To reply to you and to prepare for a conversation about your program.
- To set up and support an early-access account if we agree to work together.
- To send you updates about early access and the product. Every email includes a way to stop receiving them.
- To understand which parts of the website are used and to improve it.
- To keep the website secure and to meet legal obligations.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
How long we keep it
We keep early-access contact details and questionnaire answers while we are in contact with you about early access, and for no longer than two years after our last contact unless we need them to meet a legal obligation. Analytics data is kept according to the retention period set in Google Analytics.
How we protect it
Information sent through the website travels over encrypted connections. Access to the information you give us is limited to the people who need it to respond to you. No method of storage or transmission is perfectly secure, and we cannot promise absolute security.
Your choices and rights
You can ask us to show you the personal information we hold about you, to correct it, or to delete it. Write to contact@roosterbeacon.com and we will respond within the time the applicable law allows. If you want to stop receiving email from us, use the link in any message or write to the same address.
If you live in a state with a consumer privacy law, such as California, you may have additional rights, including the right to know what categories of information we collect and the right not to be treated differently for exercising your rights. We honor those rights for everyone who contacts us.
Children
This website is for healthcare professionals and is not directed at anyone under 18. We do not knowingly collect personal information from children. If you believe a child has given us information, write to us and we will delete it.
Changes to this policy
When we change this policy we will post the new version here with a new effective date. If a change materially affects how we use information you have already given us, we will tell you by email first.
How to reach us
Questions about privacy go to contact@roosterbeacon.com. We answer within two business days.